Get help with Crewnyx.

In the app, open Employees and choose Invite employee. Enter their name, email and role. Crewnyx gives you an invite link to send them however you like: by text, by email or in person. It signs them in and adds them to your company.

A client is who you work for; add them in the app or import them from Jobber. A job site is a place you work for that client, and one client can have several: a house, a second house, an office. If your crew uses Slack, each job site can have its own channel, named from the client's last name and the address or linked to a channel you already have, and notes posted from the app land there; the site keeps its own copy of everything, so you can stop using Slack without losing a thing. Installed gear, such as a UniFi network, a camera recorder or a door controller, is tied to the job site, and the site's page shows whether it is up. Jobber, Slack and connected gear like UniFi are on the Business plan.

Open Timesheets, find the entry and correct the clock-out time. Employees can also fix their own punch times from their Time Card until the pay period is locked. Every change records who made it.

An admin can open Settings → Pay and billing → Billing → Manage billing, a billing page hosted by Stripe, our payment processor, to change the plan or billing period, update the card, see invoices or cancel. You don't pick seats: each night your bill is updated to the number of active people. Or email support@crewnyx.com and we'll help.

From Settings → Pay and billing → Billing → Manage billing. Cancellation takes effect at the end of the period you've paid for, and you keep access until then. If you need a copy of your data after that, email us within 30 days.

Yes. The office can download CSV files from the app: timesheets and payroll, receipts (with every receipt as a PDF), assignments, checklists and reports. For a full copy of your company's data, email support@crewnyx.com.

Push notifications come with the iPhone and Android apps, which aren't out yet. Until then, alerts wait under the bell at the top of Crewnyx. Reminders before a shift starts, and for tasks and checklists, come only as push notifications, so they start with the apps.

No. Crewnyx works in any modern web browser, on a computer or a phone: sign in at crewnyx.com/login. On a phone, add it to the home screen and it opens like an app. iPhone and Android apps are on their way.